Introduction
Welcome to the Terms & Conditions page of Kiaan Technology.
These Terms & Conditions ("Terms") constitute a legally binding agreement between Kiaan Technology Private Limited ("Kiaan Technology", "Company", "we", "our", or "us") and any individual, organization, business entity, customer, visitor, subscriber, or user ("User", "you", or "your") accessing or using our website, software products, SaaS platforms, enterprise solutions, mobile applications, APIs, cloud services, or related offerings.
By accessing or using our services, you acknowledge that you have read, understood, and agreed to be bound by these Terms.
1. Acceptance of Terms
These Terms constitute a legally binding agreement. If you do not agree to these Terms, you must immediately cease all access and use of our SaaS products, platforms, websites, and custom solutions. Your continued use of the services will be deemed as your unconditional acceptance of these terms.
2. Eligibility
You must be at least 18 years of age and legally capable of entering into binding contracts under applicable laws to register for or use our services.
On Behalf of an Organization
If you are using our services on behalf of an organization or business entity, you represent and warrant that you have the legal authority to bind that organization to these Terms. In such cases, "you" and "your" will refer to that organization.
3. Services
Kiaan Technology develops, provides, and maintains premium software systems, custom client portals, and cloud solutions, including:
We reserve the right to modify, update, suspend, discontinue, or enhance any service, feature, or platform offering at any time without prior notice.
4. User Accounts
Certain services require account registration. When creating an account, you agree to:
You remain solely and fully responsible for all activities, data entries, and API requests performed under your account credentials.
5. User Responsibilities
Users represent and warrant that they will comply with all legal duties and platform guidelines. You agree to:
You are solely responsible for all data, text, files, and content uploaded, stored, transmitted, or processed through your account.
6. Data Ownership
Users retain all ownership, intellectual property rights, and control over their business data, customer records, documents, files, and information uploaded to Kiaan Technology platforms.
Limited Operations License
You grant Kiaan Technology a limited, non-exclusive, worldwide, royalty-free right to host, store, process, backup, secure, and transmit your data solely as required to provide, support, secure, and improve our services, and to comply with legal obligations.
7. Marketing & Communication Consent
By registering for our services, creating an account, or subscribing to our platforms, you consent to receive relevant transactional, operational, and marketing communications from us:
You can opt out of promotional communications at any time by clicking the unsubscribe link or contacting our support team, though critical service and transactional alerts will continue.
8. Intellectual Property Rights
All rights, title, and interest in and to our proprietary assets remain the exclusive property of Kiaan Technology Private Limited or its licensors:
Protected Elements
Usage Restrictions
Users are strictly prohibited from copying, reproducing, modifying, reverse engineering, decompile, deconstructing, reselling, renting, redistributing, or exploiting any parts of our software or platforms without explicit prior written authorization.
9. Prohibited Activities
Users agree to use the platforms in absolute good faith. You shall not engage in, facilitate, or support:
Engaging in prohibited activities will result in immediate suspension or termination of access and potential reporting to governing authorities.
10. Payments and Billing
Certain services require active subscription payments. Users agree to:
- Pay all applicable platform, licensing, setup, and usage fees in full.
- Provide and maintain valid, updated billing information and credit/debit card credentials.
- Pay all applicable local, state, and national taxes related to the subscriptions.
- Comply with agreed subscription billing cycles, auto-renewals, and terms.
Pricing may be updated periodically to account for new features, inflation, or operational costs, with notice provided in advance.
11. Refunds and Cancellations
Subscription cancellations and refund requests are governed by our separate, dedicated Refund Policy and Cancellation Policy.
By purchasing, subscribing, or ordering services from Kiaan Technology, you represent that you have read, understood, and agreed to be bound by the Refund Policy and Cancellation Policy.
12. Third-Party Services
Our SaaS solutions and custom development may integrate with, rely on, or embed third-party services:
Kiaan Technology is not responsible or liable for any service interruptions, data practices, outages, failures, or policies of these external providers.
13. Service Availability
We strive to provide premium platform availability, but we do not guarantee uninterrupted system access. Service availability may be occasionally interrupted for:
- Scheduled server maintenance and database optimizations.
- Security updates, patches, and emergency deployments.
- Infrastructure failures, network blockages, or third-party outages.
- Force majeure events beyond our reasonable control.
14. Disclaimer of Warranties
Standard Disclaimer
All services, software products, SaaS platforms, portals, and materials are provided on an "AS IS" and "AS AVAILABLE" basis.
Kiaan Technology makes no warranties, express or implied, regarding continuous availability, error-free operation, specific business outcomes, complete system compatibility, or the accuracy of third-party integrations. To the maximum extent permitted by applicable laws, all statutory warranties are disclaimed.
15. Limitation of Liability
To the maximum extent permitted by applicable law, Kiaan Technology shall not be liable for:
Liability Cap
Our total aggregate liability for any claims arising from or related to these Terms or our services shall not exceed the amount actually paid by you to the Company for the specific affected service during the three (3) months immediately preceding the event giving rise to liability.
16. Indemnification
You agree to indemnify, defend, and hold harmless Kiaan Technology Private Limited, its directors, officers, employees, contractors, agents, affiliates, and partners from any third-party claims, liabilities, damages, losses, expenses, and reasonable legal fees arising from:
- Your violation or breach of these Terms & Conditions.
- Your misuse or unauthorized access of our SaaS systems or APIs.
- Your breach of any local, state, or international laws.
- Your infringement of any third-party rights, including IP or privacy rights.
17. Force Majeure
Kiaan Technology shall not be held liable or responsible for any failures, delays, or outages resulting from events beyond our reasonable control:
18. Suspension and Termination
We reserve the right to suspend or terminate your account and platform access at our sole discretion, without prior notice, if:
- You violate or breach these Terms & Conditions.
- Fraudulent, abusive, or malicious activities are detected under your credentials.
- Security threats to our infrastructure or other users are identified.
- We are required to do so by law or governmental orders.
- Payment obligations remain unpaid and overdue.
Termination of access does not waive or excuse any outstanding payment obligations incurred prior to termination.
19. Changes to Terms
We reserve the right to modify, amend, or replace these Terms at our discretion. Updated versions will be published on this page with a revised "Last Updated" date.
Your continued use of the platforms or services following any updates represents your binding acceptance of the revised Terms.
20. Governing Law and Jurisdiction
These Terms & Conditions shall be governed by, interpreted, and construed in accordance with the laws of India.
Any legal suits, disputes, actions, or proceedings arising out of or related to these Terms or our services shall be subject to the exclusive jurisdiction of the courts located in Indore, Madhya Pradesh, India.
21. Contact Information
Kiaan Technology Private Limited