CUSTOMER SENTIMENT

Feedback & Survey

Total Voice-of-Customer Intelligence & Strategic Insight Engine

Listen to what matters. Kiaan Survey goes beyond questions to provide deep sentiment analysis and actionable business intelligence.

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Engineered for Performance

Core Enterprise Features

Advanced Survey Logic

"Keep responses relevant with skip logic, branching, and piping of previous answers."

Skip Logic
Randomized Questions
Progress Indicators
Hidden Metadata

AI Sentiment Analysis

"Automatically categorize thousands of open-ended text responses into themes and moods."

Keyword Extraction
Tone Detection
Theme Clustering
Trend Analysis

Real-time Dashboards

"Monitor your NPS and CSAT scores in a live environment accessible to all stakeholders."

Score Comparison
Demographic Filter
Exportable Reports
Alerts for Low Scores

Quantifiable Impact

The Business
Advantage

Actionable Data

Base product/service roadmaps on actual customer pain points.

Close the Loop

Identify and resolve dissatisfied customers before they churn.

Continuous Pulse

Monitor how small company changes impact overall customer satisfaction.

Optimized for Scaling Unrestricted Business Flow.

Proven Deployment

Strategic Use Cases

Scenario 01

Product Teams

Validate new feature ideas with targeted surveys to specific user segments.

Scenario 02

HR Departments

Measure employee engagement and culture through anonymous pulse surveys.

Scenario 03

Hospitality

Capture guest feedback instantly after check-out to maintain high ratings.

Enterprise Ecosystem Integration

Seamlessly connect Feedback & Survey with your existing tech stack through robust APIs.

TypeformSurveyMonkeySlackIntercomGoogle Sheets

Dominate Your
Industry Sector

Experience the future of Feedback & Survey with Kiaan Enterprise. Zero compromise on security. Absolute dominance in performance.