Study First Info CRM

Case Study by Aarav Sharma, Senior Full Stack Engineer at Kiaan Technology

Primary Impact

30% Enrollment Increase

Technology Target

SaaS

The Challenge

A major educational consultancy was losing up to 40% of potential leads due to fragmented manual Excel sheets, delayed counselor responses, and zero automation in follow-ups. To resolve this, they partnered with us for custom CRM & ERP development to automate their workflows.

The Blueprint

We designed a multi-channel cloud CRM system featuring automatic lead capture from web forms, immediate automated WhatsApp and email outreach sequences, and a dynamic Kanban pipeline for counselor tracking.

System Architecture Blueprint for Study First Info CRM

The Execution

Built and deployed in 10 weeks, incorporating detailed role-based access controls and custom reporting dashboards. Transitioned the advisory team with zero data loss or operational interruptions.

Project Interface

2 Screens

Hard Impact Metrics

Response Time Reduction

-85%

Conversion Rate

+45%

Enrollments Scaled

+30%

"Transforming legacy constraints into absolute market dominance."

Verified by QA

Case Study Author & Lead Architect

Rahul Sharma

Principal Cloud Architect

Specializing in high-throughput cloud microservices, ERP architectures, and enterprise AI integrations. Lead architect for 40+ digital transformations across India & global markets.

Verified E-E-A-T Expert • Kiaan Engineering

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Last Updated: July 2026